SIS Help

Provided by SMCC Desktop, AV & Helpdesk Team

•  

• Blackboard

• EASIS Plus (to practice SIS Skills)

• Faculty Center Essentials (pdf)

• FERPA Compliance (required for SIS access)

• HRMS/Time & Labor 

• Maricopa ID & Password (PAT)

• New SIS FAQ's

• Open a Helpdesk Problem Ticket 

• SIS Reports/BOExi

• SIS Security Access Request Form 

• SIS Security Guidelines and Procedures

Contact Information

Name	Hrs.	Phone
Maricopa Helpline	24x7	800.994.4433
Blackboard Help	Mon-Fri/8a-5p	888.994.4433
Quick Response Team	Mon-Thur/8a-4p Fri/8a-4p Sat/8a-Noon	602.305.5759
SMCC Helpdesk	Mon-Thur/7:30a- 9p Fri/7:30a-5p Sat/7:30a-3p	602.243.8324
Registration & Records	Mon-Thur/8a-7p Fri/8a-4p	602.243.8123
Advising	Mon-Thur/8a-7p Fri/8a-4p	602.243.8331
Cashiers	Mon-Thur/7:30a-6:30p Fri/7:30a-2:30p	602.243.8326
Financial Aid	Mon-Thur/9a-6p Fri/9a-3p	602.243.8300
Tutoring	Mon-Thur/8a-7p Fri/8a-2p	602.243.8189
Welcome Center		602.243.8000

Who we are and what we do

• AV Setup
• Helpdesk services
• Computer equipment repair 
• Classroom technology hardware & software support
• Classroom technology upgrades & remodels
• Technology equipment checkout 
• Automated software installation & configuration
• Offsite technology support
• Telephone support
• Media Event Support